Managed IT Hamburg
Managed IT services with clear SLAs.
Monitoring, maintenance, patch management, backup, security and support for locations in Hamburg and Northern Germany.
Value
Managed IT services with clear SLAs.
Transparent operations
Ticketing, monitoring, reporting, capacity and patch planning.
Security built-in
MFA, endpoint hardening, firewalls, vulnerability checks.
Backup & DR
Acronis/Synology backups, restore tests, incident runbooks.
Partners & Vendors
We work with proven vendors for cloud, backup, networking, workplace, and security.
Typical Deliverables
Concrete implementation items we deliver end to end.
Services
- 24/7 monitoring, alerts and escalation paths
- Patch management, OS and firmware updates on maintenance plans
- Backup concepts with offsite options and restore testing
- Security baseline (MFA, AV/EDR, firewall policies)
- User lifecycle, access management, documentation
Process
Delivery in 4 steps
- 1 Kickoff with assessment, risk check, and target architecture.
- 2 Architecture, security concept, and roadmap with timelines and dependencies.
- 3 Implementation, testing, pilot, and documented handover.
- 4 Go-live, monitoring setup, responsibilities, and maintenance schedule.
Every project includes documentation: network plans, configurations, contacts, backup and emergency procedures.
Related content
Additional pages that fit this topic.
IT Operations & Managed Services
Stable operations with monitoring, maintenance, and SLAs.
IT operations and managed services with monitoring, maintenance, and SLAs.
Security & Compliance
Security built in, documented, and verifiable.
Security & compliance with hardening, monitoring, and documentation.
Cloud & Infrastructure
Servers, storage, and cloud setups with hardening and backup.
Cloud & infrastructure: servers, storage, virtualization, migrations.
Home
Turnkey IT for practices, medical centers, and healthcare organizations.
Turnkey practice IT, infrastructure, security, and modern workplace from one team.
About
Technical ownership with clear decisions.
Profile, working style, and quality principles of KKS PRO.
Profile & Background
Technical focus with healthcare experience.
Profile and background of KKS PRO.
FAQs
Which response times?
Per SLA, typically < 24h business, faster on request.
Can you onboard existing systems?
Yes, after risk check, documentation and hardening.
How do you report?
Monthly reports on tickets, uptime, backup status.
On-site service?
Yes, in Hamburg region as agreed.
Which tools?
Monitoring, ticketing, remote management, backup and MDM tailored to the stack.
Next step
Managed IT Hamburg across Hamburg and Northern Germany with clear SLAs and a documented setup.