VoIP & Telephony
Telephony that fits your workflows.
We design VoIP setups with call flows, devices, network integration, and prioritization to keep you reachable.
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Value
Telephony that fits your workflows.
Reliable reachability
Call flows, queues, and escalations that fit your operation.
Stable quality
QoS, segmentation, and devices aligned to the network.
Documented flows
Roles, call lists, and changes are traceable.
Typical Deliverables
Concrete implementation items we deliver end to end.
Typical services
- Call flows and escalation logic
- Device and softphone setup
- Network integration with QoS
- Voicemail and scheduling
- Documentation and operations concepts
Process
Delivery in 4 steps
- 1 Kickoff with assessment, risk check, and target architecture.
- 2 Architecture, security concept, and roadmap with timelines and dependencies.
- 3 Implementation, testing, pilot, and documented handover.
- 4 Go-live, monitoring setup, responsibilities, and maintenance schedule.
Every project includes documentation: network plans, configurations, contacts, backup and emergency procedures.
FAQs
Can you migrate existing PBXs?
Yes, with testing, parallel run, and rollback options.
How do you ensure call quality?
QoS, segmentation, and monitoring.
Do you supply devices and headsets?
Yes, including procurement and setup.
Next step
Deploy VoIP & telephony across Hamburg and Northern Germany with clear SLAs and a documented setup.