Practice IT & Managed Services
Turnkey IT for practices, medical centers, and healthcare organizations.
We deliver rack, servers, network, clients, security, backup, Microsoft 365, and VoIP from one team. Planning, delivery, and operations with clear SLAs from Hamburg.
Location
Hochallee 11, Hamburg
Response time
< 24h on business days
Engagements
Project + Managed Services
Service areas
Planning, delivery, and operations as a single package.
IT Operations & Managed Services
Stable operations with monitoring, maintenance, and SLAs.
IT operations and managed services with monitoring, maintenance, and SLAs.
Cloud & Infrastructure
Servers, storage, and cloud setups with hardening and backup.
Cloud & infrastructure: servers, storage, virtualization, migrations.
Microsoft & Modern Workplace
Secure workplaces with Microsoft 365 and clear policies.
Microsoft & modern workplace with identity, device management, and collaboration.
Security & Compliance
Security built in, documented, and verifiable.
Security & compliance with hardening, monitoring, and documentation.
Network & Communication
Reliable networks and clear communication.
Network & communication: LAN/WLAN, segmentation, VoIP, and site connectivity.
Software, Automation & AI
Automate and integrate internal workflows.
Software, automation & AI for internal processes and interfaces.
Industries
Healthcare-first, extended to SMB with similar requirements.
Solutions & partners
We work with Curasoft, Medifox, Euregon SNAP Ambulant, and TOMEDO.
Curasoft
Run Curasoft securely.
Curasoft integration and operations.
Medifox
Integrate Medifox securely.
Medifox integration and operations.
Euregon SNAP Ambulant
Integrate Euregon SNAP Ambulant securely.
Euregon SNAP Ambulant integration and operations.
TOMEDO (Practice)
Run TOMEDO reliably.
TOMEDO integration for practices.
Value
Turnkey IT for practices, medical centers, and healthcare organizations.
Ready for operations
From rack design to configured workstations with monitoring, backup, and access concepts.
Security & compliance
Hardening, patching, access control, backup testing, and audit-proof documentation.
Local & remote
Hamburg-based team, reachable experts, remote-capable with clear escalation paths.
Partners & Vendors
We work with proven vendors for cloud, backup, networking, workplace, and security.
Typical Deliverables
Concrete implementation items we deliver end to end.
Service packages
- Assessment of current infrastructure, gaps, and risks
- Design for network, servers, storage, backup, and access
- Rollout of clients, M365, VoIP, and practice software
- Monitoring, maintenance, emergency playbooks, and regular reviews
- Automation of routine tasks (on/offboarding, backups, patches)
Responsibilities
- Delivery including hardware procurement and licensing
- Operations with SLAs and measurable KPIs
- Coordination with third parties (software, carrier, data center)
- Transparent handover with runbook per site
- Privacy-compliant processes and access logs
Process
Delivery in 4 steps
- 1 Kickoff with assessment, risk check, and target architecture.
- 2 Architecture, security concept, and roadmap with timelines and dependencies.
- 3 Implementation, testing, pilot, and documented handover.
- 4 Go-live, monitoring setup, responsibilities, and maintenance schedule.
Every project includes documentation: network plans, configurations, contacts, backup and emergency procedures.
Related content
Additional pages that fit this topic.
IT Operations & Managed Services
Stable operations with monitoring, maintenance, and SLAs.
IT operations and managed services with monitoring, maintenance, and SLAs.
Cloud & Infrastructure
Servers, storage, and cloud setups with hardening and backup.
Cloud & infrastructure: servers, storage, virtualization, migrations.
Microsoft & Modern Workplace
Secure workplaces with Microsoft 365 and clear policies.
Microsoft & modern workplace with identity, device management, and collaboration.
Security & Compliance
Security built in, documented, and verifiable.
Security & compliance with hardening, monitoring, and documentation.
Network & Communication
Reliable networks and clear communication.
Network & communication: LAN/WLAN, segmentation, VoIP, and site connectivity.
Software, Automation & AI
Automate and integrate internal workflows.
Software, automation & AI for internal processes and interfaces.
Healthcare
IT for care, practices, and health organizations.
Healthcare: IT for care services, practices, medical centers, and health organizations.
SMB & Midmarket
IT operations for companies with security and availability needs.
IT for SMB & midmarket with stable services and automation.
Curasoft
Run Curasoft securely.
Curasoft integration and operations.
Medifox
Integrate Medifox securely.
Medifox integration and operations.
Euregon SNAP Ambulant
Integrate Euregon SNAP Ambulant securely.
Euregon SNAP Ambulant integration and operations.
TOMEDO (Practice)
Run TOMEDO reliably.
TOMEDO integration for practices.
FAQs
Which regions do you cover?
Mainly Hamburg and Northern Germany. Remote management is possible nationwide; on-site work is regional.
How do we start?
With an assessment (network, servers, backup, security), priorities, and a roadmap with effort estimation.
Which industries do you serve?
Care services, practices, medical centers, healthcare organizations, and SMB with high availability needs.
Do you handle procurement?
Yes. We procure rack, servers, networking, clients, and peripherals according to agreed standards.
Which solutions do you support?
We work with Curasoft, Medifox, Euregon SNAP Ambulant, and TOMEDO where it fits best.
Next step
Turnkey practice IT across Hamburg and Northern Germany with clear SLAs and a documented setup.