SMB & Midmarket
IT operations for companies with security and availability needs.
We deliver infrastructure, security, modern workplace, network, and automation for SMB and midmarket firms.
Infrastructure & securityModern workplaceAutomation
Value
IT operations for companies with security and availability needs.
Predictable IT
Roadmaps, SLAs, and documented changes.
Security & compliance
Hardening, backup, logging, and identity management.
Efficient workflows
Automation and integration to reduce manual work.
Typical Deliverables
Concrete implementation items we deliver end to end.
Typical services
- Server and cloud setups with backup
- Modern workplace with M365 and endpoint management
- Network and site connectivity
- Security checks and hardening
- Automation of routine processes
Process
Delivery in 4 steps
- 1 Kickoff with assessment, risk check, and target architecture.
- 2 Architecture, security concept, and roadmap with timelines and dependencies.
- 3 Implementation, testing, pilot, and documented handover.
- 4 Go-live, monitoring setup, responsibilities, and maintenance schedule.
Every project includes documentation: network plans, configurations, contacts, backup and emergency procedures.
FAQs
Do you support distributed teams?
Yes, with secure remote access and modern workplace concepts.
Which SLAs apply?
Response <24h on business days, escalation paths for incidents.
How do we start?
Audit, priority list, and roadmap.
Next step
Modernize SMB IT across Hamburg and Northern Germany with clear SLAs and a documented setup.